Delivery Manager: Omni Channel Web Platform at Capitec


Goal statement

  • Provide leadership and lead the IT teams responsible for the entire product lifecycle to ensure the successful delivery of all product functionality, as well as support and maintenance related tasks within Capitec Bank operations
  • Oversee ongoing efforts to increase efficiency, optimization, innovation and development of people in these environments.

Diploma (minimum)

  • National Grade 12 Certificate / Professional
  • A relevant tertiary qualification in information systems or information technologies – programming

Diploma (ideal)

  • A relevant tertiary qualification in information technology – IT

Knowledge and experience


  • At least 5 years of experience in software development, including 1 year of experience leading a technical team
  • Delivery in a fast-paced environment
  • Experience in database or progressive software development roles
  • In an environment that required validation work
  • Engagement and management of relationships with stakeholders
  • General business acumen
  • Retail banking sector
  • Resource planning and budgeting
  • Business analysis and design
  • Implementation and maintenance of financial systems and procedures and the contact center
  • Project management principles and methodologies
  • Systems Development Lifecycle (SDLC)
  • Principles of agile development


  • Capitec banking systems environment
  • Capitec Bank business model
  • Business banking sector


  • communication skills
  • Analytical skills
  • Negotiation techniques
  • Attention to detail
  • Animation skills
  • Presentation skills


  • Lead and supervise
  • Decide and launch the action
  • Work with people
  • Planning and organization
  • Coping with pressures and setbacks
  • Apply expertise and technology
  • Deliver results and meet customer expectations

Conditions of employment

  • Clear criminal and credit record

Capitec is committed to diversity and, to the extent possible, all appointments will support the achievement of our employment equity goals.

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