Venmo begins to phase out support for its web platform


If you’re looking to Venmo for your friend for the pizza you’ve eaten the most, or if you need to send your monthly rent payment through PayPal-owned peer-to-peer payment service, you will now need to do so via mobile. Venmo is phasing out of aid for its web service, which probably won’t affect as many users. But if you’re one of the few people using Venmo by going to, start making other arrangements, like downloading the Android or iOS app.

Venmo alerted users to the change via email. If you had read your monthly transaction history email, you would have seen the following message:

NOTICE: Venmo has decided to phase out certain features of the website over the next few months. We’re starting to discontinue the ability to pay and bill someone on the website, and over time you might see less functionality on the website – that’s just the start. We have therefore updated our Terms of Service to reflect that the use of Venmo on the website may be limited.

Today, you can log into the Venmo website to view your transaction history, as well as bill friends or make payments. You can also send payment reminders, interact with transactions (via likes and comments), add friends, edit your profile, and other such actions. But in the future, you will only be able to bill your friends or pay them through the Venmo app. This will make Venmo a bit more distinct from parent company PayPal, which relies more on a web interface and arguably less on a mobile app.

It’s also not an entirely surprising move for Venmo – after all, the service started out as a mobile platform first and was aimed at savvy millennials. In many ways, Venmo’s decision is kind of back to basics.

Of course, there are those who are already bemoaning the change (although they are probably in the minority of users). Some people tweeted that they were only using Venmo’s web app, while others questioned the need for the decision. But as a Venmo spokesperson told TechCrunch, “Venmo is constantly evaluating our products and services to ensure that we provide our users with the best experience… Most of our users pay and request money using the Venmo app, so we’re focusing our efforts on that. Users can continue to use the mobile app for their payment and billing transactions and can still use the website to cash in Venmo balances, settings and statements.

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